A fraud is a deliberate deception in order to obtain financial gain. For example, someone uses your Credit or Debit Card to make purchases without your permission or opens a credit account using your information.
If your documents (Credit Card, Debit Card etc…) have been lost or stolen but have not been used fraudulently, please submit a lost property, theft, or theft from vehicle report. Do not file a Fraud report.
Before starting your report, contact your bank, credit card company, other financial institution or government agency to report and cancel any affected cards or accounts.
Please gather and keep all papers, receipts, cancelled cheques, and mail from companies, etc. related to this crime. We may contact you to get these items, if needed, and you should keep copies for your records. Please provide as much suspect detail as possible if there is any available, including photos or video.
Once you have completed the online fraud report you will be provided with a police case number. Use this number to have fraud alerts placed on your credit reports to either of the two credit bureau companies, Equifax (1-800-465-7166) or TransUnion in Canada.
Report the incident to the Canadian Anti-Fraud Centre or by telephone at 1-888-495-8501.
The internet can be a dangerous place if you're not careful and online safety should be a priority for everyone. Educate yourself on how to avoid the online dangers and becoming a victim.
If you're worried about online safety, the following resources may of interest to you: